Privacy Policy

How we handle information when you use the NEXVYN website and our products.

NEXVYN (“we”, “us”, “our”) is a product and technology company. We operate this website and may offer software products and related services through web and mobile experiences (collectively, the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect information when you or the organizations we work with use the Services.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services. This page is for transparency and is not a substitute for legal advice.

1. Who this applies to

The Services may be used by businesses, schools, and other organizations, as well as their authorized staff and end users (for example administrators, teachers, parents, or students) depending on the product. Where an organization has a separate agreement with us, we process data as described in that agreement and this Policy. The organization may be responsible for how certain data is entered and used in the product.

2. Information we may collect

Depending on how you interact with NEXVYN and how your organization configures our products, this may include:

• Account and profile data: Name, email address, phone number, role, organization affiliation, and similar identifiers needed to operate accounts.
• Product and operational data: Configuration, usage, and records entered by authorized users in connection with features such as scheduling, attendance, communications, or reporting, as applicable to the product.
• Communications data: Information used to send service or product notifications (such as email, SMS, or in-app messages) when those features are used, consistent with configuration and applicable law.
• Technical and usage data: IP address, device or browser type, approximate location derived from IP, log data, diagnostics, and usage patterns that help us secure and improve the Services.
• Payment-related information: If payments are processed through integrated services, payment card or bank details are typically handled by payment providers under their terms; we may receive limited transaction or status information.

We aim to collect only what is reasonably needed to provide the Services.

3. How we use information

We use the information above to:

• Provide, operate, and maintain the Services (including features made available to your organization).
• Authenticate users, enforce security, and help prevent fraud or misuse.
• Send service-related communications and, where permitted, information about improvements to the Services.
• Use aggregated or de-identified data to improve reliability, performance, and features.
• Comply with applicable law and respond to lawful requests.

We do not sell personal information.

4. Legal bases and consent

Where applicable law requires a legal basis, we may rely on grounds such as performance of a contract with your organization, legitimate interests (for example security and service improvement), or consent where we request it. Organizations using our products with minors should obtain any parental or guardian consent or follow procedures required under applicable law and their own policies.

5. Sharing of information

We may share information:

• With the organization that owns or operates the account, and with users that organization authorizes, according to roles and permissions in the product.
• With service providers that assist us (for example cloud hosting, messaging, or support tools), under arrangements that require appropriate protection of the data.
• For legal reasons if we believe disclosure is required by law, regulation, legal process, or to protect rights, safety, or security.
• In connection with a business change such as a merger or acquisition, subject to appropriate confidentiality and legal requirements.

6. Data retention

We retain information for as long as needed to provide the Services, honor contractual commitments, resolve disputes, and comply with legal and regulatory requirements. Actual retention may depend on the organization’s subscription, configuration, and requests such as export or deletion where applicable.

7. Security

We use administrative, technical, and organizational measures intended to protect information, including safeguards appropriate for the nature of the data and industry practice. No online service can guarantee absolute security; we work to maintain reasonable protections and to address identified issues responsibly.

8. Your rights

Depending on your jurisdiction and your relationship with the organization using our products, you may have rights to access, correct, delete, restrict or object to certain processing, or request portability, subject to legal exceptions. Many requests relating to institutional data may need to be routed through the organization. For requests to us where appropriate, use the email below.

9. Children’s privacy

Some of our products may be used in contexts involving minors. Organizations are responsible for appropriate authorization and compliance with laws regarding children’s data. If you believe information has been provided to us inappropriately, notify us using the email below so we can review and take appropriate steps.

10. International transfers

If data is processed or stored in countries other than where users are located (for example where cloud infrastructure is hosted), we take steps required by applicable law for such transfers, such as appropriate safeguards where mandated.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will remain available at this page. Continued use of the Services after changes may constitute acceptance where permitted by law; material changes may require additional notice under applicable rules.

Privacy-related questions: hello@nexvyn.io